Following the recent inspection of Paxton Dene, a qualitative
assessment was completed under the Crown Scheme and the Harmonised Scheme. It is confirmed
that the COMMENDED grade has been retained and the operation also showed potential for
achieving a rating of 4 DIAMONDS under the Guest Accommodation Scheme. Detailed below are
some notes relative to the overall quality assessment, as discussed at the time of the
visit.
EXTERIOR
The very good appearance of the house helps to create a good initial impression and plans
to add dedicated lighting for the sign should help to further aid arrival. The gardens are
very well planted and maintained providing a good outlook in the morning from the
conservatory.
RECEPTION
A good telephone booking overall with clear directions provided. The arrival was very good
with high standards of guests care evident.
The departure was very well handled with the receipt prepared in advance, minimising
delays on leaving.
BEDROOMS
All rooms are very well maintained with any maintenance or refreshing of decor done as
soon as required which helps to ensure a consistency of high quality. The furniture is
good overall with the pine furniture of very good quality and the rooms are of a
comfortable size allowing good freedom of movement. Beds are all very well made and
presented. Thermostatic controls on the radiators help to ensure guest's comfort and a
very good range of accessories are provided including hair dryers, very well positioned
tea trays, dried flowers, radio alarm clocks and a very good selection of coat hangers.
Most importantly, excellent standards of cleanliness are evident in all areas.
BATHROOMS
Guests benefit from en suite bathrooms in all bedrooms and, although not substantial in
size, they all contain well maintained decor and good fixtures and fittings.
PUBLIC AREAS/BREAKFAST ROOM
All areas are very well decorated with the entrance hall containing a lot of relief and
interest and enhancing initial impression on arrival.
Breakfast is served in the conservatory at the rear of the B&B and a very neat display
of cereals and very good table appointments enhances. Breakfast was very well cooked and
service throughout was efficient and friendly without being obtrusive.
GENERAL OBSERVATIONS
Paxton Dene is a very well managed B&B which provides a consistency of good to very
good quality throughout and which fully merits the continued award of the Board's
COMMENDED GRADE and a rating of 4 DIAMONDS in the Harmonised scheme.
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